Twilio

Coming soon

Messaging

Send an SMS alert to your own on-call or team number when a response needs a human — wired to the “a problem was mentioned” or “the response was negative” trigger, a phone buzzes only when it matters. The alert leads with why it fired, includes the assistant's summary, and links straight to the full interview.

Sends alerts

What you can do

Page on-call the second someone reports a broken checkout
Text the account owner when a customer's sentiment turns negative
Get a heads-up when a high-value lead drops off part-way

Authentication

Paste an API token

How to connect

In the Twilio Console, copy your Account SID and Auth Token from the dashboard.
Copy an SMS-capable Twilio number from Phone Numbers → Manage → Active numbers.
Paste all three here, plus the team number that should receive alerts.
Click “Send test event” — a sample alert arrives by SMS.
In the routing matrix, set the trigger to “A problem or need was mentioned” so it only fires when it matters.

Twilio's own documentation →

Twilio isn't connectable yet — it's on the roadmap.

Go to Integrations →