---
title: Respecting your respondents
description: ChatWisp enforces respect in the engine itself — honoring “I'm done,” detecting frustration, and keeping a text path always open.
canonical: https://chatwisp.ai/knowledge-base/ai-interviewer/respecting-respondents
updated: 2026-08-12
---

# Respecting your respondents

# Respecting your respondents

ChatWisp is built on a simple belief: a respectful conversation produces better data and protects your brand. This respect is not a feature you turn on — it is wired into the conversation engine itself.

## How respect works in practice

- **"Move on" / "skip" always works.** An optional question is skipped gracefully. A required one gets a single, kind, pressure-free nudge — then moves on regardless.
- **"I'm done" is honored instantly.** The interviewer stops probing, asks only the remaining required questions plainly, and wraps up briefly — because directness is kindness when someone wants to leave.
- **Frustration is detected and respected.** If someone gets irritated, the interviewer stops following up until they re-engage. It never argues or digs in.
- **Empathy is genuine, not performative.** Real feeling words earn a brief, specific acknowledgment; a merely low score earns neutral curiosity, not over-the-top sympathy.
- **People can steer.** If a respondent goes off on a tangent, the interviewer acknowledges it warmly and gently brings the conversation back.
- **No repetition.** The interviewer remembers everything said and never re-asks or reuses a phrase.

## Voice is always optional

A **text path is always available and first-class** — [voice](/blog/voice-surveys-spoken-vs-typed-responses) respondents can switch to typing any time, and text respondents can add voice if they want. Captions are always live, keyboard navigation is fully supported, and animations respect reduced-motion preferences.

## The result

Respondents finish feeling **heard** rather than processed. That means higher completion rates, more honest answers, and a brand experience people remember fondly.

## Related

[Accessibility & inclusivity](/knowledge-base/integrations/accessibility) · [What your respondents experience](/knowledge-base/account-team/respondent-experience)