---
title: Response limits, expiry & rotating links
description: Control exactly when and how many responses you collect — set caps, expiration dates, and revoke old links with one click.
canonical: https://chatwisp.ai/knowledge-base/sharing/response-limits
updated: 2026-09-19
---

# Response limits, expiry & rotating links

# Response limits, expiry & rotating links

ChatWisp gives you precise control over when and how many responses you collect.

## Set a cap on responses

When you share a form, you can optionally set a **maximum number of responses**. Once that many completed submissions arrive, ChatWisp automatically closes the form and shows respondents a friendly "we are no longer accepting responses" message. Handy for contests, limited studies, or first-come-first-served signups.

## Expiration dates

Set an **automatic expiration time** and your form closes itself. ChatWisp offers quick presets like "in 1 week" or "at month-end," or pick a custom date and time. When the time arrives, respondents see the same warm closing message — no broken links.

## Live progress toward your cap

The sharing area always shows your **completed-response count in real time**, with a progress indicator if you set a cap, so you can see how close you are to your limit.

## Rotate your share token

Your form's link is backed by a **share token**. If you want to instantly revoke every link you have sent (maybe a link spread further than intended), click **rotate the token**. This retires all old links while keeping your form and its settings exactly the same. Your responses stay safe — this only affects distribution.

## Closed vs published

When a form reaches a cap or expiration date, it moves to **Closed** status. Respondents see the closing message, but all your data and results remain available. You can reopen by raising the cap or extending the date, or archive the form to tuck it away.

## Common questions

### What happens when the cap is reached?
The form stops accepting new responses and shows a closed screen. Responses already collected are untouched, and raising the cap reopens it immediately.

### Do preview and test responses count toward the cap?
No. Preview sessions are excluded by design, so your own testing never eats into the limit you set.

### Does rotating the link delete anything?
No. Rotating retires the old token so previously sent links stop working, and gives you a fresh one. Your responses and the form itself are unaffected.

### Can I reopen a closed form?
Yes. Raise or clear the cap, push the expiry date out, and it is live again at the same address unless you also rotated the token.

## Related

[Sharing & embedding your form](/knowledge-base/sharing/share-and-embed) · [Previewing, publishing & the form lifecycle](/knowledge-base/building-forms/publishing-lifecycle)