The conversation style setting controls your interviewer's overall temperament — how efficient versus exploratory the interview feels, and how eagerly it follows up.
The four styles
- Focused — efficient and to the point, with minimal small talk and essentially no follow-ups. Best for quick intakes and busy people.
- Balanced (the default) — a natural, relaxed interview that follows up on genuinely interesting answers while respecting people's time. Best for most surveys.
- Exploratory — dynamic and story-seeking; stays on a thread longer and digs deeper. Best for qualitative research and testimonials.
- Max Conversational — pure, friend-like conversation where the form disappears. The interviewer never reads questions verbatim and hides on-screen controls — it simply chats and weaves your questions in naturally. Best for brand experiences and quizzes.
You can set one style for the whole form, or override it for a single question.
How probing works
When an answer is emotional, surprisingly high or low, vague, contradictory, or simply interesting, your interviewer asks a short, natural follow-up grounded in what the person just said — never inventing details, never repeating earlier questions, and always brief. Add a probing intent to any question to guide the AI ("find the exact moment that felt slow").
ChatWisp caps probing, so conversations never become interrogations. Each style has a sensible ceiling on follow-ups per question and across the session, and the interviewer gracefully wraps up rather than overstaying its welcome.
Conversational interludes (optional)
By default the interviewer moves straight from question to question. But you can let it drop a short, relevant aside between questions — a fact, an observation, a bit of warmth — on a sparing, occasional, or frequent rhythm. Leave the instruction blank and the interview stays perfectly straightforward.
Related
The research motive & guardrails · Respecting your respondents