Traditional surveys tell you what customers think. ChatWisp asks why. Adaptive follow-up questions respond to each answer in real time, helping you uncover the context behind NPS, CSAT, and customer satisfaction scores.
Create customer satisfaction surveys that ask smart follow-up questions, uncover what’s behind every response, and turn customer feedback into insights your team can act on.
No credit card required.
Traditional surveys tell you what customers think. ChatWisp asks why. Adaptive follow-up questions respond to each answer in real time, helping you uncover the context behind NPS, CSAT, and customer satisfaction scores.
Tune how your survey follows up based on what you want to learn, helping you uncover the details that matter most.
Probe vague answers
Richer data captured
A ChatWisp form is conducted by an AI assistant that interviews each respondent in a natural conversation by voice or chat, asks follow-up questions on interesting answers, and captures both a clean structured value and the narrative behind it — instead of a static list of fields.
Yes. ChatWisp uses a cascading voice pipeline (speech-to-text → conversation engine → text-to-speech) so respondents can answer out loud and hear the assistant reply, with live captions and a seamless fallback to chat.
Traditional tools add AI as a feature on top of static fields. ChatWisp is AI-first: an agent authors the form, an agent interviews every respondent and probes the “why”, and an agent helps you analyze the answers — giving you the depth of an interview at the scale of a survey.
No. ChatWisp runs end-to-end with no keys using a built-in mock model and the browser's own speech, so you can try a full conversational form immediately; adding a model key upgrades it to a production LLM and premium voices.
Free to start. No credit card, no trial clock.